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IDEAL Group's Android Accessibility Project For more information send an e-mail to: accessibility-android (at) ideal-group.org |
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Problems Encountered by Individuals with Disabilities and Members of the Aging Population when using smartphones
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The information below was developed by the RNIB Digital Accessibility Team (DAT) and repurposed by IDEAL Group, Inc. Click here to see the original checklist. Without the dedicated work of DAT, we would not have access to the information below. A sincere thank you to every member of the DAT team! |
Problems Encountered by Individuals with Disabilities and Members of the Aging Population when using smartphones:
1. People who are blind, have low-vision and individuals with other print disabilities:
The decreasing size of handsets has brought advantages to many users but at the expense of small keypads, limited sidetone, and small visual displays that people with visual disabilities find inaccessible.
People with visual impairments often cannot locate or identify controls or input slots or operate controls that require sight.
Some people are unable to distinguish between certain color combinations used on mobile telephone screens and keypads.
2. People who are deaf and/or have a hearing impairment:
Users of hearing aids experience disturbances due to electromagnetic interference (EMI) from digital mobile phones. The rapid pulsation of radio signals from digital mobile telephones can give rise to a buzzing, humming, squealing or squelch inside the hearing aid.
Hearing impaired users cannot locate or identify controls that require hearing (e.g. a voice-based interactive mobile telephone that can be controlled only by listening to menu items and then pressing buttons).
3. People with mobility disabilities:
With the advent of smaller mobile telephones, people who have physical impairments may find it hard to hold and activate the buttons on a phone.
For people with speech disabilities, communicating using a mobile telephone in general and speaking clearly to activate functions by voice commands is not always possible.
4. People with cognitive disabilities:
People with cognitive or learning impairments may experience problems with the operating systems of complicated mobile telephones.
5. People who are aging:
Older individuals often experience a range of difficulties with mobile telephones, such as those stated above: from the screen being too small to see; incompatibility with a hearing aid and too many complicated specialized functions.
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